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Delivery/Shipping

Policy

City Liquors makes it easy for you to order wine and spirits online for shipping to your home or office within the U.S.

Please take a moment to review our shipping policies before you order online.

Customer Age Policy

You must be 21 years of age or older to order our products online. By ordering online you attest that you are 21 years of age or older.You must furnish proper identification to verify that you are 21 years of age or older when you pick up wine or have wine shipped or delivered to you.

Credit Cards And Paypal Accepted for Online Orders

For online orders, we accept payment by Visa, Mastercard, Discover, American Express and Paypal.

Your Online Payment Is Secure: Use Your Credit Card With Confidence

 Store Pick-up Information

If you wish to pick-up your online order at our shop, please select that option during the checkout process. Your pick-up order will be ready for you after 5 PM that day, if your order is placed before NOON. If a pick-up order is placed after NOON, the order can be picked up the next business day.

 

Out-of-State Shipping Policies and Restrictions**

You must be 21 years of age to order or receive alcoholic beverages from City Liquors. Any shipments outside of Rhode Island containing alcoholic beverages are sent with an "Adult Signature Required" sticker, and the common carrier, FedEx, which ships our merchandise is required to ask and check for identification upon delivery. This means that you must be present at the time of delivery. FedEx will not leave packages without your signature and proof of age.

We will not refund any shipping charges if your package comes back to City Liquors because an adult was not present to sign for the package. Shipping to a business address is always encouraged, where allowed by law.

FedEx Ground delivery service is used for all orders being shipped outside of RI. (If you prefer to use a FedEx express service, place your order by phone during normal business hours.). Orders within RI are delivered by The City Liquors within normal business hours.

 

Because of wine's sensitivity to temperature variances, we may hold your wine in periods of extreme heat/cold. Please understand that during regular business hours, your orders are immediately packaged and then scheduled for shipment, but may be delayed until ideal conditions for shipment arise. In these cases, we would notify you immediately of any delay in shipping.You will receive an email containing tracking information once your order is boxed and ready for shipment. Please note, these tracking numbers will not be active until they are scanned by the driver.

To comply with Federal and State laws, a signature of someone 21 years of age or older is required for receipt of shipment, and we observe the following shipping restrictions:

-Out-of-Stock Policy**Title to, and ownership of, all wine passes from City Liquors to the purchaser in the State of Rhode Island and the purchaser takes all responsibility for the shipping from Rhode Island to his/her home state. By arranging for transportation of the wine, City Liquors is providing a service to, and acting on behalf of the purchaser. By utilizing this service from City Liquors, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.

In some circumstances, you may place an order online at the same time as another customer, and therefore an item may show that it's available when in fact it may be out-of-stock. Should this occur, we will contact you immediately to discuss a replacement option. City Liquors also reserves the right to change vintages on wines priced under $20 prior to shipping without notification.

City Liquors Return Policy
Ensuring you are satisfied with your experience at City Liquors, whether shopping at the store or on our website, is always our first priority. If there is a problem with your order, please contact us immediately at 401-831-2337or via email at cityliquorsri@yahoo.com.

If you feel that wine you purchased from City Liquors is defective, corked or spoiled, we will provide you with a refund or credit of the net price of the wine and any paid sales tax, if accompanied by the original receipt within 30 days of purchase and the empty bottle of wine. Please write your name, phone number and address on the receipt for verification. Shipping charges are NOT refundable. Refunds will be made by crediting the original payment method.

 

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City Liquors* 1285 north Main St.* providence* RI * 02904Phone: (401) 831-2337

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